A high-performing team 

Breakline

“Coming together is a beginning, staying together is progress, and working together is success.”

Henry Ford

Situation
Team performance not up to par

A pharmaceutical company has set up cross-functional brand teams, which are responsible for a wide range of activities. Sales, marketing, access, and medical projects as well as value-based healthcare (VBHC) projects. The company is developing multi-channel capabilities to support the teams and measure progress in the form of dashboards, account plans, and bi-weekly meetings. Despite these efforts, the results are behind the target. The current set-up seems unfit: how can employees realise both short-term sales objectives and long-term VBHC objectives? How to set up a high-performing team?

Approach
Insights into team dynamics and changes required

Our stewards conduct 15 interviews with team members and perform personality profile assessments. This gives insights into team dynamics: what are the energy drivers and drainers of the individuals and the team? We organise a workshop to explore the current behaviour versus the aspirations of the team. What does the team need to realise the goals? What needs to change in the mindset and behaviour? Which performance improvement measures, such as KPIs and RACI, are needed? We write a performance improvement plan for that.

Key results
Creating trust and set-up for success

It results in an increased awareness about everyone’s role and performance. The team now know what it needs to change to become successful. The insights help the management team to address the behaviour of individuals and teams. The improvement plan helps to steer more effectively on the team’s results. But most of all, there is more trust between all parties.

Curious what we can do for you?

Patrick Filius

Chief Impact Officer

Chief Impact Officer

patrick.filius@impactstewards.com